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PXA/GP8 support area

If Your PXA or GP8 product doesn't work properly,

please read the available product and support documentation (on the internet: www.kontron-emea.com/emd) as well as the terms of warranty. If You require technical support, our Support Team is available in two steps.
  1. Support request (product-related)
    Accord us a detailed error description via
    fax (+49 991 27 03 02 99) or e-mail (support@b-plus.com).

    Give all information required in the available product-related support form, or just use it for Your support request. For a quick and directed error search the data must be clear and complete. The Support Team will contact You by return.
    Support

    PXA/GP8 support form

      printer version (PDF, 60kB)



  2. RMA request

    If the search doesn’t lead to success and a technical product error seems to be the reason for the malfunction, please contact Kontron for an RMA procedure and instant information via phone (+49 991 37024-0) or on the internet: www.kontron-emea.com/emd. Add a completed PXA/GP8 support form to your packet. You are bound by the Terms and Conditions of Kontron.
    RMA procedure

    www.kontron-emea.com
    Phone: +49 991 37024-0


Thank You for supporting an arranged and effective procedure!
b-plus GmbH

Ulrichsberger Str. 17 D-94469 Deggendorf
Tel. +49 (0) 99 1 - 27 03 02 - 0 Fax +49 (0) 99 1 - 27 03 02 - 99
E-Mail: services@b-plus.com Internet: www.b-plus.com